Legal & Policy Center
Terms & Policies
To protect your rights and ensure a secure, transparent shopping experience, here are the full official policies for LensCode.
Last Policy Update:October 2026Compliant with Saudi E-Commerce & Consumer Laws
Shipping & Logistics
Shipping & Delivery Policy
2 - 6 Hours
Express Riyadh
For in-stock ready frames
2 - 4 Days
KSA Cities
Via certified regional couriers
3 - 6 Days
GCC Countries
UAE, Kuwait, Qatar, Bahrain, Oman
Prescription Laboratory Fitting Lead Time:
Orders requiring custom prescription lens cutting may require an additional 1 to 3 business days for laboratory crafting, optical alignment, and quality inspection.
Complimentary Free Shipping:
Enjoy complimentary premium delivery on orders across Saudi Arabia and the GCC.
Have a question about our policies?
Our support team is ready to assist you right away